Fluke ESA612 Electrical Safety Analyzer
Reference device for STK safety checks and IEC-60601 validation; the same class used in hospitals and OEM service labs.
Expert Service, Calibration & Support for all Lumenis Devices
At Optilase GmbH, we are dedicated to keeping your medical devices performing at their best.
With years of experience across Switzerland, I provide expert service, precise calibration, and
preventive maintenance to ensure maximum safety, reliability, and performance of your devices.
Every clinic, every patient, and every treatment deserves the highest standard of care.
My philosophy: speed without compromise, full transparency, preventive thinking, and partnership mindset.
From urgent repairs to preventive programs and legally compliant STK inspections, Optilase is your trusted
service partner — available 24/7, with rapid spare parts logistics and a strong commitment to your success.
Images © Martin Steinborn
Optilase GmbH provides complete technical care for your Lumenis devices in Switzerland. From urgent troubleshooting to preventive programs, we ensure your systems run reliably, safely, and with maximum performance.
Rapid fault diagnostics with 99% success rate, supported by HASP tools & manufacturer training.
Emergency interventions at any time — weekends, nights, and public holidays included.
Precision calibration with optical power meters, articulated arm tools & infrared diagnostics.
Legally compliant device safety tests (Schweizer STK) in full alignment with Swiss regulations.
Scheduled programs that reduce failures, extend lifespan & protect your investment.
Fast delivery of original Lumenis parts — direct sourcing, transparent pricing, no delays.
First-level support via phone, WhatsApp & video calls — solving many issues without downtime.
Every intervention is performed with certified, manufacturer-grade instruments — ensuring accuracy, safety and full compliance with Swiss medical device standards.
Reference device for STK safety checks and IEC-60601 validation; the same class used in hospitals and OEM service labs.
Industry standard for precise laser energy measurements. Essential for calibrating and verifying handpiece performance.
Premium instruments with data logging & USB — enabling advanced validation of power and energy across laser types.
Pulse and high-frequency signal analysis for power supplies and pulsed drivers — indispensable for deep troubleshooting.
Reliable measurements of voltage, current and resistance for daily diagnostics on cables, connectors and modules.
Thermal mapping for early fault detection. Especially valuable on Splendor X to assess cooling uniformity and detect issues such as fiber overheating before damage occurs.
Including the articulated-arm adjustment tool for precise CO₂ and Nd:YAG beam alignment — critical for safety and efficacy.
Certified kits for optics and laser module calibration, aligned with manufacturer procedures.
ESD tweezers, torque tools, micrometers and Swiss precision sets for repeatable, stable servicing.
High-grade ethylene glycol that prevents corrosion and extends device lifespan — preferred over dyed coolants.
Tools for measuring resistance, current and flow across pumps, filters and lines — enabling quick root-cause analysis.
Antistatic clothing, footwear and protection to prevent ESD and safeguard sensitive electronics during service.
*Brand names are shown only to illustrate the professional-grade tools used during service. All instruments are part of Optilase GmbH's certified technical lab.
Latest generation diode laser with four handpieces (805 & 1060 nm). Fast coverage, high comfort, safe for all skin types.
Iconic diode platform with vacuum-assisted HS handpiece for ultra-fast large-area treatments.
Compact, flexible solution; combines ET and HS handpieces with proven efficacy.
Portable diode laser — ideal for smaller areas and entry-level practices.
Durable and precise diode device, designed for consistent long-term outcomes.
The original multi-application platform combining IPL & Nd:YAG for vascular and pigment conditions.
Next-gen power and modular versatility with improved cooling and workflow.
Optimal Pulse Technology for photorejuvenation and vascular/pigment lesions.
High-energy pulses for tattoo removal and deep pigmented lesions.
Multiple spot sizes for deeper penetration and treatment versatility.
Non-ablative fractional laser for texture, collagen stimulation and scars.
Targeted IPL clinically proven for dry eye management and periocular vessels.
Flagship CO₂ with deepest penetration and SuperPulse for advanced resurfacing & surgery.
Trusted CO₂ platform widely used in dermatology and plastic surgery.
Reliable CO₂ technology with decades of clinical results.
Combines aesthetic resurfacing with surgical modes in a compact system.
Minimally invasive CO₂ treatment for women's intimate health.
BLEND X (Alexandrite + Nd:YAG), square spot & dual cooling for speed and comfort.
Temperature-controlled monopolar RF for skin tightening and contouring.
Complementary upgrade designed to maximize rejuvenation outcomes within BIoS.
Pico & nano laser with the largest spot size for pigmentation and tattoos.
Multi-source RF platform for resurfacing, remodeling and muscle toning.
TriPollar, OxyGeneo & Divine Pro non-invasive platforms for face & body.
First FDA-cleared fractional laser dedicated to hair restoration.
Versatile IPL & laser platform for aesthetic and dermatological practices.
Robust, reliable IPL device with a proven clinical track record.
Dynamic muscle stimulation system for non-surgical facial lifting & rejuvenation.
Purpose-built technical service for Lumenis devices in Switzerland — with certified expertise, secure service-mode access, and parts on hand for rapid turnarounds.
Lead engineer with completed manufacturer certifications across the Lumenis portfolio, experienced in complex repairs, calibration and STK.
Secure HASP keys and full service-mode access for diagnostics, parameter verification and OEM-aligned procedures.
Frequently used original parts kept in Switzerland for fast repairs. Direct sourcing, transparent pricing, zero surprises.
Emergency coverage day and night. Remote triage first, then on-site intervention anywhere in Switzerland when needed.
Longstanding field references across dermatology & aesthetics. Multilingual support:🇨🇭🇩🇪🇦🇹🇫🇷🇮🇹🇺🇸
Common issues, explained simply — with fast solutions and 24/7 support if you need us.
Check coolant level and filters. If the error persists, contact Optilase — many cases can be solved remotely before on-site intervention.
Not necessarily. Many issues are caused by interlock, software lock or calibration. Call us for step-by-step troubleshooting before assuming a major failure.
Yes. Whenever repairs require extended waiting times, Optilase provides replacement demo devices (subject to availability) — so your clinic can continue treating patients without interruption.
Yes. Optilase offers 24/7 service across Switzerland, including public holidays.
Yes, we stock frequently needed parts in Switzerland and source directly from trusted suppliers — fast delivery, transparent pricing.
STK (Sicherheits-Technische Kontrolle) is a legal requirement in Switzerland for medical devices. We perform STK fully compliant with Swiss regulations.
Often yes. We provide phone, WhatsApp & video-call support — many problems are fixed without on-site visits.
It depends on the device type and usage frequency. As a rule of thumb, at least once per year is required for safety and reliability.
For devices like LightSheer, the recommendation is twice a year:
• Small service — cleaning and replacement of cooling system components
• Major service — full system calibration and coolant replacement
Fast diagnostics, precise calibration and dependable repairs anywhere in Switzerland.
Email: info@optilase.ch
Phone: +41 78 213 60 70
Hours: Mon–Fri 08:00–18:00
Email: service@optilase.ch
Phone: +41 78 347 60 70
Availability: 7 days · 24 hours
WhatsApp: +41 78 600 04 03
Phone & video troubleshooting (EN). Many issues solved remotely.